How to configure GERMAN notification Templates in SCSM2012: INCIDENT Part 2
Notification Workflow and Template for End-User Notification: To make this work you need a Notification Template like this, beeing created in „Administration -> Notification -> Templates“. There is already one „Endbenutzerbenachrichtigungen. Doubleklick on the Template and scroll to the Subject and Body section. To have a correct working Template add square brackets in the Subject… Read more How to configure GERMAN notification Templates in SCSM2012: INCIDENT Part 2