System Center Service Manager 2012 R2 – Installation and whats new

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Hi All !

Just after the release of the preview, I couldn’t wait to download the newest version from TechNet and install it in my demo environement.

SCSM2012R2InstallScreen

During the download I tried to figure out what improvements are taken to make the customers and consultants life easier.

  • Will there be a harmonized concept for Primary Owner/Assigned to ?
  • Maybe Quick-Templates as part of the product ?
  • Any news about advanced view editing
  • more functionality in creating criteria for workflows ?

After the installation was finished, I opened the console and watched out for new entries, form changes, views and find – nothing new ???

Ok back to RTFM I started to read the “System Center R2 Overview White Paper”. In the Service Manager Section it says:

  1. Support for Sharepoint 2013 to run the SSP.
  2. Additionally in the System Center Library – Installation guide,  the support for Windows Server 2012 R2 is mentioned

http://technet.microsoft.com/library/dn299380.aspx

All the other stuff like the Cloud Process Pack, processes and things we know already are – as it seems – still the same.

So, my advse – if you dont plan to run SCSM on Windows 2012 Server R2 Server or Sharepoint 2013 its currently not worth the effort to evaluate.

Hopefully Microsoft will come out with some more features in R2 Betas and RTM.

Greetings / Roman