IT Asset Management Part 2
Hi All ! As promised, this is part 2 of the HW-Request offering explanation, showing the Service Manager Side of the configuration. You can find part 1 here. Have fun watching ! Roman
IT Asset Management Part 1
Hi all ! This is the start of a series of demos, showing the integration between System Center Service Manager, Orchestrator and the Provance IT Asset Management Pack. The first demo shows a hardware request offering and the runbook behind it. To make it easier for you to understand how it works i captured a… Read more IT Asset Management Part 1
Prepare local and remote Powershell environement for Service Manager 2012
Hi All ! SMLets and Powershell are an important part of a flexible Service Manager Environement. With the ability to fire Powershell scripts remotely, it makes sense to install Powershell on all management servers and on the Orchestrator Server as well. There are a couple of How-To´s on the web, especially this one but no… Read more Prepare local and remote Powershell environement for Service Manager 2012
How to provide a GERMAN Self Service Portal in SCSM2012
Hi All ! After the default installation of the SCSM2012 SSP, the default language is english. You may recognize that even if the Work items are in German, and your client is German, the rest of the text is english. Here is the setp by step guide how to provide a german SSP interface to… Read more How to provide a GERMAN Self Service Portal in SCSM2012
SQL Collations for a German System Center 2012 implementation
Hi all ! There has been a couple of news regarding the SQL Collations to be used when installing System Center 2012 products. Please find a list below which collations to use for the main actual SC Products. As you can see, if you want to install all products on one SQL Server, you´ll need… Read more SQL Collations for a German System Center 2012 implementation
How to configure GERMAN notification Templates in SCSM2012: INCIDENT Part 2
Notification Workflow and Template for End-User Notification: To make this work you need a Notification Template like this, beeing created in „Administration -> Notification -> Templates“. There is already one „Endbenutzerbenachrichtigungen. Doubleklick on the Template and scroll to the Subject and Body section. To have a correct working Template add square brackets in the Subject… Read more How to configure GERMAN notification Templates in SCSM2012: INCIDENT Part 2
How to configure GERMAN notification Templates in SCSM2012: INCIDENT Part 1
Hi All ! To use the Exchange connector in its full functionality you have to configer proper notification templates in your langage. This post will show the processes works and gives some examples. Lets say a User sends an e-Mail to the workflow-mailbox and the Exchange Connector (EC) is properly configured as posted here. The… Read more How to configure GERMAN notification Templates in SCSM2012: INCIDENT Part 1
How to configure the Exchange Connector 3.0 RC in SCSM2012 in a non-US english environement
Dear All ! As typically the docs are for us-english environements, please find here a step-by-step configuration for German, to make the connector work for you. First you need to install the Connector regarding the installation docs. This is typicall pretty easy and works well as long as you do it according to the install-manual.… Read more How to configure the Exchange Connector 3.0 RC in SCSM2012 in a non-US english environement
Antares NetlogiX officially listed as Provance Partner
Dear All ! We finally made it to get on the Partner-Homepage of Provance, „the“ leading asset management solution for System Center Service Manager. See our entry at the Provance Partner Page. For more Information on our services regarding System Center see the Antares NetlogiX Website. Cheers / Roman
Service Manager auf den neuesten Windows Server Versionen
Endlich – ist es offiziell: System Center Service Manager SP 1 unterstützt die neuesten Versionen (W2k8/SP2, W7/SP1, SQL2008/SP2) der darunterliegenden Software. Danke an das äußerst aktive Produktmanagement von Microsoft die mit solchen Infos immer rasch und unkompilziert rausrücken. Link: http://blogs.technet.com/b/servicemanager/archive/2011/03/04/service-manager-2010-sp1-now-supports-windows-server-2008-r2-windows-7-sp1-and-sql-server-2008-sp2.aspx LG/Roman Stadlmair