Dear all ! Well, actually, there is no term „Azure Service Account“ in Microsoft Azure, it is called an App with a Service Principal. So whenever you want to access Azure Resources programmatically, (i.e. via REST), you probably do not want to use a persons Usernam/Password combination, you want to use a GUID, dedicated for… Read more Create an Azure Service Account with PowerShell
Hi All ! There are millions of exampled out there to PowerShell your Service Manager and i dont want to replicate them. So in this Blog Series i will focus on real world examples people have with Service Manager and Provance (2014 Standard or Enterprise). The first one is about automatic notification of to-be-expired maintenance… Read more PowerShell your ServiceManager & ITAM: Get Hardware Maintenance Expiry Information
Hi all ! Lets focus on a simple problem, many Service Manager / ITAM customers probably have. A set of discovered computers by AD/SCCM is imported into the ServiceManager CMDB with more or less useful information. On the other hand there is unstructured ITAM data. So what those many people want is: Create an Asset… Read more PowerShell your ServiceManager & ITAM: Get Discovered Computer Information
Dear All ! Service Manager has a wide range of customers and many people deploy or use it in operations. All those know that Service Manager needs customization and sometimes also development to fulfill the needs of IT organizations. This blog is the starting point of a series to manage Service Manager with Powershell. BORING… Read more PowerShell your ServiceManager & ITAM: Intro
Hi All ! Recently i had the situation, where there was no SCCM Agent in an environement for specific reasons, but the customer wanted to use this data to fill up his SCSM Database (Provance Assets in that case). So we had more ore less empty CI´s in the SCSM Database and wanted to fill… Read more Create CSV out of Powershell Data
In our projects to deploy ServiceManager, we often run into the problem that customers want to get Information from tickets and store it for i.e. searching. Unfortunately, closed Tickets dont show much information, you cant get access to attachments neither ActionLog entries. Reopening them via Powershell/Orchestrator might fire workflows and notifications which causes chaos, so… Read more SCSM: Send IncidentInfo by Mail
Hi All ! Since a couple of weeks i wanted to create a Service Request where: The user can add himself to a group The Manager of the group in AD is the approver of the action. Basically there are solutions out there, but not with up-to-date products and some workarounds like a seperate database.… Read more Service Request to add user2group with dynamic group manager approval
Hi All ! SMLets and Powershell are an important part of a flexible Service Manager Environement. With the ability to fire Powershell scripts remotely, it makes sense to install Powershell on all management servers and on the Orchestrator Server as well. There are a couple of How-To´s on the web, especially this one but no… Read more Prepare local and remote Powershell environement for Service Manager 2012